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Frequently Asked Questions

Find quick answers to common questions below

How can I track my order?

Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package through our website or the carrier's website. If you haven't received your tracking information within 3 business days, please contact our customer support team.

What is your return policy?

We offer a 30-day return policy for most items. Items must be unused, in their original packaging, and with all tags attached. Some items like perishable goods or personalized products may not be eligible for return. Please visit our Returns & Exchanges page for complete details.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination. You'll see the available shipping options and costs during checkout. Please note that international orders may be subject to customs fees and import duties.

How can I change or cancel my order?

We process orders quickly to ensure fast delivery, so changes or cancellations must be requested within 1 hour of placing your order. Please contact our customer support team immediately if you need to modify or cancel your order. Once your order has been shipped, we cannot cancel it, but you may return it following our return policy.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. We also offer installment payment options through Afterpay and Klarna for eligible orders.